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CANCELLATION POLICY

What is Indya’s Cancellation Policy?

Cancellation requests will be accepted within 24 hours of placing the order. In case of any query, kindly get in touch with us on customercare@houseofindya.com or WhatsApp us at +91-8929987349.

How do I cancel my order?

For order cancellation, please contact our Customer Care team at customercare@houseofindya.com or WhatsApp us at +91-8929987349.

I just cancelled my order. When will I receive my refund?

For all prepaid orders, the refund shall reflect in the source account within 5-7 business days.

For wallet & store credits the refund shall reflect within 24 hours

If you had placed the order using Cash on Delivery, there is no amount to be refunded at our end as you haven’t paid for the order yet.

If the payment was made by redeeming an Indya Gift Card, you will receive the refund amount into your Indya Store Credits within 24 hours. Any amount paid over and above the gift card value, will be refunded to the source account in as per the stipulated timeline.

In case of any concern, Contact Us
Head Office Address:

High Street Essentials Pvt Ltd
C-39, C Block, Sector 58, Noida,
Uttar Pradesh - 201301, India
Customer Care: +91-9311374817

Return Address:

High Street Essentials Pvt Ltd
Plot No-39, Block-C, Sector-58, Noida,
Uttar Pradesh - 201301, India

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